Skip to main content
All CollectionsAvatars
Are Custom Avatars refundable?
Are Custom Avatars refundable?
Updated this week

Once your Custom Avatar has been created and added to your account, we cannot offer refunds. If you have any issues or concerns with your avatar, please contact our support team so we can assist you and address any problems with your Custom Avatar.

Note: To ensure optimal quality and prevent any issues, please review all footage requirements and performance guidelines before submitting your request or footage.

Did this answer your question?